Shipping policy

Processing Times

  • Orders are processed within 1–3 business days after payment is received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • During high‑volume periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and the shipping method selected.

Estimated delivery windows:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Priority Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

Shipping Locations

  • We currently ship to addresses within the United States.

  • We do not ship to P.O. Boxes or APO/FPO addresses unless otherwise stated.

  • International shipping may be added in the future.

Shipping Delays

We are not responsible for delays caused by:

  • Incorrect or incomplete addresses

  • Carrier delays

  • Weather or natural events

  • Customs processing (if applicable)

If your package is significantly delayed, contact us and we will assist in locating your order.

Lost, Stolen, or Damaged Packages

  • Once an order is handed to the carrier, it becomes the carrier’s responsibility.

  • If your package is lost, stolen, or arrives damaged, please file a claim with the carrier.

  • We will support you in the process and provide any necessary documentation.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Returns & Exchanges

For information on returns, please refer to our Return Policy.

Contact Us

If you have questions about your order or shipping, reach out to us at: adanasfashionbtq@gmail.com